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...grow your business with our answering services and call center solutions by contacting more leads, serving more customers and saving on staffing and facility costs....
Florida Answering Service - Local & Nationwide Service
Our Florida Answering Service provides answering services and other call center services to your local community, all of Florida, and nationwide.
Our Florida Answering Service locations are an excellent choice for businesses and organizations of any size, whether your business is exclusively local or national in scope. We have two call centers in Florida to meet you call center needs: see our Answering Services Orlando and Answering Service Sarasota websites.
Virtually any business process that can be performed by phone, smart phone or email can be outsourced to AnswerNet's call centers.
Our Florida call center services include Telephone Answering Services (TAS), Bilingual Spanish and French Answering Service, Customer Care / Help Desk, Fundraising, Hotlines, Order Entry, Property Management and Web Order Entry. More details below...
Florida Telephone Answering Service
Give your callers exceptional customer service at a fraction of the cost of staffing your office 24/7 by using our Florida Answering Service locations.
Our friendly, professional agents are available 365 days a year to answer your business calls. Florida Answering Service agents go through a rigorous training process to ensure your calls are handled with the highest level of efficiency and professionalism in the industry.
Answering Service Benefits:
Your Business Stays Open 24 Hours A Day |
Features:
24/7/365 Service |
Answering Service Options and Additional Services
Online Calendar and Appointment Setting Property Management Answering & Dispatch Service and Software |
AnsweringService-Florida.com Specialty Answering Services
Specialty Answering Services for our Florida call centers include Bilingual Spanish and French Answering Service, Customer Care / Help Desk, Fundraising, Hotlines, Order Entry, Property Management and Web Order Entry.
Bilingual Answering Service
Bilingual answering services and call center services are available in French and Spanish. Multilingual capabilities are also available for hundreds of other languages through our translation partners.
Customer Care / Help Desk
Our staff triages each Help Desk call by opening a trouble ticket and reliably escalating the call to your appropriate staff member in any format you desire (live patch, voicemail, email or SMS), ensuring your customers receive the 24/7/365 support they need. Higher levels of Help Desk Services are available to provide solutions to problems based on a standard response library. AnswerNet's Sarasota call center agents will only contact your staff to assist with higher-level problems that our project manager cannot resolve.
Hotline Services
Our Hotline Services team works closely with your organization to establish documented protocols and reports for any type of call. Florida Answering Service agents accurately and responsively record, re-transmit and report information, drawing from years of experience answering for leading corporations, law enforcement, social service agencies and medical groups and facilities.
Order Entry Service
AnswerNet’s Order Entry Service allows your customers the flexibility to order products at their own convenience and at any time. Our agents understand the importance of handling your calls and contacts professionally and efficiently, giving you the level of service you would expect from your own staff without increasing your internal operating costs.
Property Management Answering and Dispatch Services
Our trained professionals answer your exclusive, toll-free, 24/7 maintenance hotline and enter the maintenance requests into FLM or your current online tracking system. They gather all required information and input every service request into either AnswerNet’s web-based, multi-family real estate work order tracking system or your own.
Web Order Entry & Website Support
Do you sell products or services on your website? Many customers shop directly on websites. Other customers prefer the security of a live agent or may just have a quick point-of-sale question. Let us provide a toll-free number on your website and have our agents respond to your buyers 24/7. Our agents log into your site and place the orders. You receive orders in real-time.
Contact Us Today
Contact us today for more information or for a free quote to get started.
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